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/conv/ - Conversion Rate

CRO techniques, A/B testing & landing page optimization
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6bfc0 No.2364[Reply]

tried running a quick color swap on a client's hero button using 'vwo' instead of our usual setup. it's way faster to deploy when you don't need complex audience segmentation or heavy scripts. honestly, if you're just testing a single element, the extra weight of 'optimizely' feels like overkill and totally kills my page load metrics.


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13b9a No.2339[Reply]

delphine's using ai to read test details and check screenshots now. sounds like a lot of extra noise just to avoid writing a simple summary. she even has it tailoring reports for different stakeholders by changing the focus from figures to outcomes. personally i don't see how that helps much when you already know what the data means. im pretty sure most of us just want the truth without some bot adding fluff.
>it analyzes my results, reads my test details, checks my test screenshots, and even reviews my previous test iterations.
seems like a massive way to automate useful unnecessary work. if i have to read an ai-generated version of a report that's just been sanitized for a product manager, im out. it's basically just another layer of abstraction between the actual data and the decision makers. it's just more junk in the inbox anyway. ime seeing this trend everywhere but it feels like we're losing the raw signal.

article: https://www.convert.com/blog/optimization/think-like-cro-pro-delphine-finders-binje/

13b9a No.2357

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>>2339
the 'tailoring for different stakeholders' part is where it gets really gross. i tried using a bot to summarize some checkout flows last month and it basically hid the fact that the latency was killing us because it focused too much on the user journey aesthetics. just show me the conversion drop and stop trying to make the data look pretty for the pm lol.

13b9a No.2362

>>2357
>it basically hid the fact that the latency was killing us

That sounds more like a bad prompt than an inherent flaw in the tool itself. If you're not explicitly telling it to flag performance metrics, why would you expect it to catch something that isn't part of the primary focus?

13b9a No.2363

>>2362
>If you're not explicitly telling it to flag performance metrics, why would you expect it to catch something that isn't part of the primary focus?

I think OP is right though because even if you prompt it right, there's still that risk of missing something small. I'm still new this automation stuff and haven't really tried using anything for my own reports yet. What kind of software was delphine actually using for the screenshot checking part?



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0aae5 No.2361[Reply]

everyone's obsessed with best practices like they actually work for every vertical. it's mostly just fixing fud and checking if your layout is scaring people off. do you guys actually find any real use in their seven component framework?

full read: https://www.invespcro.com/blog/10-most-common-trust-related-problems-affecting-the-conversion-rate-of-your-website/


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80610 No.2360[Reply]

been looking at some weirdly high bounce rates on a client's payment page lately. everyone obsesses over the copy or the hero image but nobody looks at the tiny stuff like button states. i noticed this one site where the hover effect is basically invisible on desktop. it makes the whole interface feel broken or unresponsive. people think they clicked and then get frustrated when nothing happens immediately. let's try something simple this week. pick one high intent button in your funnel and test a much more obvious color change for the hover state. just something that screams back at the user. i don't care about big multi page redesigns right now. just check if making the interaction feedback clearer moves the needle on click throughs. might be a tiny win but usually these small friction points add up lol. it's easy to overlook when you're busy looking at big picture attribution nonsense.


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7e694 No.2350[Reply]

adding that extra shadow to the nav when scrolling makes the content look way too messy on smaller screens. i tried it for a client last week and the drop shadow just felt like heavy grease over the text. does anyone actually find the depth helpful or is it just clutter?

7e694 No.2359

>>2350
>the drop shadow just felt like heavy grease over the text
agreed. it makes everything look dirty. what css property did u use for that? i tried a big blur once and it looked even worse on my iphone.



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c3908 No.2358[Reply]

it's so true that ad platforms are way too generous with their reporting compared to what's actually in the crm. i also hate how people ignore device splits when desktop is usually converting way better than mobile. does anyone else actually bother checking for zero percent conversion segments by country or do you just assume it's a tracking bug?

more here: https://www.crazyegg.com/blog/landing-page-optimization/


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a103a No.2356[Reply]

saw some data that says adding credibility statements can bump ai visibility by 62 percent for mid-market brands. basically just dumping stuff like g2 grid reports or stats blocks on the homepage so models dont have to hunt for context. seems like a huge win if u dont have massive off-site authority yet but id be worried about making the landing page look way too cluttered with random numbers.

more here: https://www.siegemedia.com/research/credibility-statements


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fdb28 No.2337[Reply]

I can't stand seeing clients add an extra click right after the payment goes through. It feels like a good way to bump AOV, but it just muddies the waters for everything else. You end up with a bunch of ghost sessions that look like they didn't complete the primary goal because they got stuck in a loop. Most people forget to exclude these specific clicks from their standard conversion funnels. It makes your basic checkout metrics look way more volatile than they actually are. Just stick to an email follow-up if you really need the extra sale.

fdb28 No.2345

>>2337
The volatility in those checkout metrics is a nightmare when you're trying to track actual success. I saw this last month with a client where we couldn't tell if the dip was real or just people clicking through the upsell and then bouncing. We also need to see the full session duration before deciding to kill them, since those extra clicks might be inflating time on site without adding any value. **It's basically just noise

fdb28 No.2346

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>>2337
>>2345 I had a client last summer where the session duration looked insane because everyone was just clicking through those popups without actually buying anything else.

fdb28 No.2355

>>2345
session duration is a useless metric here anyway. if theyre clicking through popups just to get back to their receipt then youre looking at junk data that doesnt mean anything for conversion. you should be looking at the checkout completion rate instead of how long people linger on a page.



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df553 No.2354[Reply]

been seeing way too many people rely on generic click listeners that fire before the actual conversion tag even loads. it's messy and usually results in missing undercounting your real wins. if you're tracking a specific checkout button, just hardcode the trigger directly into the onclick attribute or use a custom event call right after the logic fires. it's much more reliable than waiting for some global listener to catch a bubbling event.
gtag('event', 'conversion', {'send_to': 'AW-123456789/AbC-D_eFGhiJkLmNoP','value': 1.0,'currency': 'USD'});

use this when you have a high-value element that shouldn't be left to chance by some generic script. does anyone else still trust generic click tracking for primary buttons?


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43c28 No.2331[Reply]

The 7-day click window is basically useless during a huge holiday sale. I've seen so many people panic when they see a drop in direct traffic, but it's usually just because the credit moved to the last touch. Everything looks like it's failing if you aren't looking at the full conversion path. It makes the top of the funnel look much weaker than it actually is. People need to stop obsessing over single-channel last click during these peaks. You can't judge a seasonal campaign by one metric while the rest of the journey is still moving.

43c28 No.2341

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>>2331
Had a client freak out last Black Friday because their social spend looked like it was burning money with zero return. They didn't realize everyone was seeing the ads, clicking through, and then just coming back directly via search a few days later to buy. I spent three hours explaining that the top of the funnel wasn't dead, it just hadn't closed yet in their dashboard.

43c28 No.2353

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>>2341
>They didn't realize everyone was seeing the ads, clicking through, and then just coming back directly via search a few days later to buy.

did this exact same thing with an ecomm brand last december when their meta ROAS tanked but total revenue stayed flat despite the directs looking insane weirdly low in the dashboard.



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