[ Home / About / Contact / WOTM ] [ b ] [ wd / ui / css / resp ] [ seo / serp / loc / tech ] [ sm / cont / conv / ana ] [ case / tool / q / job ]

/conv/ - Conversion Rate

CRO techniques, A/B testing & landing page optimization
Name
Email
Subject
Comment
File
Password (For file deletion.)
[1] [2] [3] [4] [5] [6] [7] [8] [9] [10]

File: 1790884563987.jpg (136.17 KB, 1024x1024, img_1790884556461_g808hsx2.jpg)ImgOps Exif Google Yandex

d0a91 No.2233[Reply]

i stopped using placeholder text as labels because it's total garbage for accessibility once someone starts typing. i always keep the label visible above the box so people don't lose context mid-flow. anyone else still relying on placeholders for simple forms?


File: 1790847963219.jpg (133.15 KB, 1024x1024, img_1790847954301_2ewqockg.jpg)ImgOps Exif Google Yandex

4030f No.2231[Reply]

just saw something about how 5th-7th grade reading levels convert at like 11.1%. it's basically just saying don't use big words, which i've known for years.
>small, evidence-based improvements
it's a nice way to rebrand the same old a/b testing we've been doing since forever. calling it an "ongoing cycle" doesn't change the fact that most of us are just fixing leaks as they happen anyway. marketing gurus love new names for old habits i don't see how this stops you from swinging for the fences and failing, though. does anyone actually have a workflow for this that isn't just a mess of spreadsheets?

more here: https://unbounce.com/conversion-rate-optimization/iterative-testing/


File: 1790725599230.jpg (227.77 KB, 1024x1024, img_1790725589546_2ol0bezf.jpg)ImgOps Exif Google Yandex

be5aa No.2227[Reply]

tried removing it but users keep scrolling back up to check their subtotal.
>the extra screen real estate is worth the distraction
it's killing my conversion rate because they lose track of the actual buy button lol.

be5aa No.2230

>>2227
The idea that extra screen real estate is worth a distraction sounds pretty risky to me. I'm not seeing how losing sight of the buy button helps anyone finish the checkout. How long has this test actually been running? I'd be worried about seasonal traffic or something else skewing your numbers if it hasn't been at least two weeks.



File: 1790315454946.jpg (250.85 KB, 1024x1024, img_1790315446937_6miaigv8.jpg)ImgOps Exif Google Yandex

8a7de No.2201[Reply]

i hate seeing clients run a single variant across both desktop and mobile when traffic is lopsided like this. if you don't separate your segments it's basically just noise that hides the real winners. i saw one test last week where mobile was tanking but desktop was up 10% and the aggregate result looked flat. has anyone else had to kill a winning test because of bad segmentation?

8a7de No.2225

>>2201
>if you dont separate your segments its basically just noise that hides the real winners
splitting every single test by device is a nightmare for
size
and usually ends up being statistically useless anyway.



File: 1790517505057.jpg (326.28 KB, 1024x1024, img_1790517495938_zjc2bvqm.jpg)ImgOps Exif Google Yandex

bf8eb No.2218[Reply]

found this thing about 'ask advisor' filtering out all that junk. it's wild that 40% of traffic is just bad bots now, especially with cloudflare seeing 50 billion ai crawler requests a day. i'm skeptical about how much this actually changes my actual test results or if it's just cleaning inflating the numbers.

found this here: https://conversionsciences.com/filter-bot-traffic-google-analytics/


File: 1789948281414.jpg (106.59 KB, 1024x1024, img_1789948272447_cyd3tlog.jpg)ImgOps Exif Google Yandex

5f51c No.2183[Reply]

Using AI to skip designers for mockups sounds like a recipe for disaster.
>I can generate a mockup with AI and show the client exactly what I mean
It's fine for a quick visual, but how do you handle the actual implementation? If the final build doesn't match the AI-generated version, you're just setting yourself up for false expectations with the client. Plus, I'd need to see some data on whether these fast-tracked tests are actually running long enough to reach significance.

article: https://www.convert.com/blog/optimization/think-like-cro-pro-buse-hizarci/

5f51c No.2210

>>2183
The false expectations part is what kills me. I've seen clients fall in love with a specific layout or font weight from an AI image that literally cannot be replicated within the constraints of our current CMS. It makes the dev handoff a total nightmare because you're trying to debug why the live version looks "off" compared to the dream version they approved. You end up spending more time managing their disappointment than actually building anything useful. Also, if you're skipping designers just to move faster, you're probably ignoring the underlying UX flaws that no amount of pretty pixels can fix. It's just a way to ship broken ideas much more quickly.

5f51c No.2216

>>2183
>how do you handle the actual implementation?
just tell them it is a rough concept for direction. if you present it as a finalized design instead of a moodboard you are asking for trouble.



File: 1790028073677.jpg (68.06 KB, 1024x1024, img_1790028063637_f6ydo17x.jpg)ImgOps Exif Google Yandex

32a3a No.2188[Reply]

another jungle scout piece talking about how 73% of people click the top result. basically just common sense. they're pushing this idea that you don't need to be twice as good as competitors, just slightly better through small tweaks. i've seen those 'bundle changes' tactics before and it's a mess for data integrity. if you're testing too many things at once on amazon's built-in tool, the results are useless. ime, waiting 2-3 months for an experiment to finish is just a massive waste of time. harder to scale when you can't even get a clean test result without waiting a whole quarter.

https://conversion-rate-experts.com/amazon-cro-playbook/

32a3a No.2209

>>2188
>waiting 2-3 months for an experiment to finish is just a massive waste of time.

I had a client trying to run those same 'bundle changes' on Amazon Brand Analytics and the seasonality completely wrecked the data. I can't trust any result if we aren't accounting for the holiday traffic spikes that happen mid-test.

32a3a No.2214

File: 1790403445939.jpg (382.17 KB, 1024x1024, img_1790403430444_kd3f8x9b.jpg)ImgOps Exif Google Yandex

>>2188
>>2209 seasonality is such a nightmare because even if you ignore the holidays, i've seen users change their behavior entirely just based on minor tiny shifts in weather or local trends that have nothing to do with your listing changes.



File: 1790113601674.jpg (144.85 KB, 1024x1024, img_1790113589842_6ps6xk6t.jpg)ImgOps Exif Google Yandex

5a6cd No.2193[Reply]

I'm looking at this one client's landing page right now and it's driving me crazy. They added a sticky nav with a big CTA button that stays stuck to the top of the viewport while you scroll through all those long feature descriptions. It looks okay for branding, but every time I check the heatmaps, people are constantly clicking it by accident when they just wanted to click a product detail expander. It's creating a huge mess in our click event data. We're seeing a massive spike in "navigation" events that don't actually lead to any real intent. The conversion rate on the main CTA looks high, but if you dig into the session recordings, half those clicks are just frustrated users trying to interact with the content underneath. I've seen this happen before where a clunky UI ruins your ability to see what's actually working. It makes it impossible to tell if people like the offer or if they're just bumping into the header. We might have to strip it back to a standard static header for the next test. **The click map looks like a crime scene

5a6cd No.2194

>>2193
that's such a nightmare for data integrity. i've seen those fake conversion bumps wrecking entire quarterly reports before. are you using hotjar microsoft clarity for the recordings? it makes it way easier to see exactly where the overlap is happening. tbh just move the button into the content.

5a6cd No.2213

File: 1790402612264.jpg (125.28 KB, 1024x1024, img_1790402596939_w8ouqdfx.jpg)ImgOps Exif Google Yandex

>>2193
>half those clicks are just frustrated users trying to interact with the content underneath
classic fake vanity metrics lol. how much of that spike is actually coming from mobile viewports specifically? some devs forget about the overlay z-index on smaller screens and it's a total disaster for tracking.



File: 1790395308208.jpg (177.81 KB, 1024x1024, img_1790395300495_mqpton6g.jpg)ImgOps Exif Google Yandex

326e2 No.2212[Reply]

i've been thinking about that mckinsey stat about personalization driving 40% more revenue because it feels so circular like we're just seeing the result of having a massive budget for data. it's easy to get caught up in segmenting everyone but if version b wins for both new and returning users then personally there's really no reason to build two separate flows. i wonder how often we're actually wasting dev time on custom experiences that don't even change the underlying decision?

found this here: https://wingify.com/blog/the-crossover-test/


File: 1790150280056.jpg (306.85 KB, 1024x1024, img_1790150269432_moajysd6.jpg)ImgOps Exif Google Yandex

b8e38 No.2195[Reply]

i'm seeing this massive jump in conversion on the control but i can't tell if it's just because of the holiday promo or the actual variant. we've been running the test for three weeks now and the delta is still moving around way too much to trust.
>the conversion rate is up 5%
i tried splitting the sessions by device type to see if it was a mobile-only thing, but it didn't clear anything up. i'm worried we're just looking at seasonal noise instead of a real effect from the new layout.

b8e38 No.2198

File: 1790259349957.jpg (122.35 KB, 1024x1024, img_1790259334082_g29qj8d9.jpg)ImgOps Exif Google Yandex

>>2195
splitting by device type won't help if the promo is hitting everyone at once. you should check the bounce rate on those specific sessions instead since that usually reveals if people are just clicking through for the sale and leaving.

b8e38 No.2202

>>2198
>check the bounce rate on those specific sessions instead
bounce rate is okay but you should really look at average order value too. if the promo is driving huge carts but zero actual lift on checkout it wont matter anyway.

b8e38 No.2211

File: 1790380905976.jpg (98.29 KB, 1024x1024, img_1790380891098_dzc56tp3.jpg)ImgOps Exif Google Yandex

>>2198
Bounce rate won't fix a seasonal bias if everyone is just behaving differently because of the sale. OP, are you using any pre-period data to baseline what a normal spike looks like for this specific time of year? The delta moving around sounds like you just haven't hit enough volume to drown out the promo noise yet.



Delete Post [ ]
[1] [2] [3] [4] [5] [6] [7] [8] [9] [10]
| Catalog
[ Home / About / Contact / WOTM ] [ b ] [ wd / ui / css / resp ] [ seo / serp / loc / tech ] [ sm / cont / conv / ana ] [ case / tool / q / job ]