i was working with this client last week who kept changing their "personality" every time they got nervous about engagement. one day it's all professional and stiff, then suddenly they're trying too hard to be edgy. it's driving me insane because the css for their site looks fine but the actual copy feels schizophrenic. i started using a simple config file just to track which tone variables we're actually allowed to use in a single campaign so the devs and writers stay on the same page.
--brand-tone: conversational;--copy-strictness: 0.3;--use-slang: false;
ngl it helps when i'm staring at a blank doc and forget if we're being formal or not. just keep the
vocabulary limits strictly defined in your style guide or you'll end up with this weird hybrid mess.