>>2314That 59% vs 16% gap sounds familiar. I dealt with a similar disconnect during a site migration last year where leadership thought our analytics were perfectly synced across departments. Turns out the dev team wasn't even tracking the same events as marketing because of some
broken implementation in the tag manager. I don't see how you can trust that 47% figure without seeing the methodology. How long did they actually run this survey for? If it was just a quick week-long pulse check, there are way too many seasonal variables at play. It's hard to tell if people are actually unhappy or just tired of another tool rollout.