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/sm/ - Social Media

Platform strategies, engagement & social analytics
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82d05 No.2251[Reply]

it's pretty much common knowledge that public comments are a more honest signal than our own metrics, but distinguishing between what we own and what's just floating around is getting messy with all the new privacy laws.
>publicly available data is everything happening outside your own channels
don't think i can rely on social listening tools to catch everything if the api integrations keep breaking like they did last month.

found this here: https://blog.hootsuite.com/social-media-data-collection/


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d0a91 No.2233[Reply]

lowkey native dashboards are fine for seeing likes, but they dont tell the full story of what happens after a click. i started digging into how to track off-platform behavior and realized we were ignoring missing so much data. you really need to bridge that gap between the app and your site to see the true impact of your posts.
>it is all about the referral paths.
most people forget to set up utm parameters correctly which makes everything look like direct traffic. does anyone else rely heavily on custom event tracking for this or do you keep it simple?

more here: https://sproutsocial.com/insights/google-analytics-social-media/

d0a91 No.2234

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>>2233
fr i stopped relying on custom events once i automated my utm generation through a simple spreadsheet to avoid the 'direct' traffic mess.

d0a91 No.2248

>>2233
>>2234 spreadsheets are a lifesaver for keeping naming conventions consistent. i still use google sheets to map out my campaign tags before anything goes live. forgot to add some source/medium combos once and it messed up my whole monthly report, tbh.

d0a91 No.2250

>>2248
>forgot to add some source/medium combos once and it messed up my whole monthly report, tbh.

spreadsheets are a decent start but they're way too manual for anything scaling. you can't catch every typo when you're running dozens of campaigns at once. i usually just build a custom script to pull from our campaign master list so the tags are baked in before we even hit publish. helps prevent that exact mess.



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8d010 No.2249[Reply]

i'm looking at this idea that you just stop posting for 24 hours to trick the algorithm into giving you a boost. it's basically saying if you use ManyChat right after a total blackout, you can farm way more leads. sounds like a lot of work for a tiny spike in visibility. do you think actually ghosting your followers for a day is worth the risk of tanking your engagement?

article: https://www.socialmediaexaminer.com/instagram-email-subscriber-tactic-no-ad-youtube-strategy-and-industry-news/


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68ea9 No.2243[Reply]

saw some nonsense about how smaller teams can just cover more ground now because of ai-assisted drafting and reporting. it's such a tired take.
>A smaller team can cover more ground, which makes the question less about headcount alone
it's always the same story with management trying to cut budgets by pretending we're all wizards now. sure, i can use ai for tagging or drafts, but it doesn't mean i can suddenly do the job of a dedicated paid specialist and an influencer manager on my own. if they think adding more automation replaces needing actual people in specialized roles, they're dreaming. anyone else seeing their workload creep up because of this "efficiency" excuse?

https://blog.hootsuite.com/social-media-team/

68ea9 No.2247

>>2243
>if they think adding more automation replaces needing actual people in specialized roles, they're dreaming.

Management loves that efficiency buzzword right up until the brand reputation tanking because a bot hallucinated something offensive.



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b8fff No.2246[Reply]

just saw that adidas pulled in like $100M in earned media value just from their football account during the tournament. it's wild how they used messi to drive all those interactions on his boots. i tried doing something similar for a client last month with a local athlete and the engagement was basically non-existent.
>leaned heavily on their stars for their World Cup campaigns
honestly, seeing that number makes me think most of us are just wasting time on tiny influencers when we should be looking at much bigger names. ngl, i don't see how anyone without a massive budget can actually compete with that kind of star power. it feels like you either have the legends or you're just shouting into the void.

link: https://sproutsocial.com/insights/best-brands-on-instagram/


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21c3f No.2222[Reply]

if you want more reach, try adding your keywords to the very bottom of the caption instead of just using hashtags. it helps the algorithm categorize your content w/o looking like spam . focus on making the first sentence super engaging to stop the scroll.

21c3f No.2223

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the keyword thing works but you gotta be careful not to just dump a list of random nouns. if it looks like a word salad , the algorithm will flag it as low quality content. try integrating them into a short,-contextual sentence at the end so it stays natural.

21c3f No.2242

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>>2223
>try integrating them into a short,-contextual sentence at the end so it stays natural.

did this for a local cafe's account and it actually worked, but I stopped doing the word salad approach because their engagement tanked after one week.

21c3f No.2245

>>2242
the engagement drop happens because meta's crawler is getting smarter at detecting pattern manipulation. i've seen the same thing on a client's retention metrics when we overdid the keyword stuffing. just stick to the alt text for the heavy lifting and keep the caption readable or you'll just kill your click-through rate. it's basically just shadowbanning via bad data



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a110a No.2220[Reply]

everything on my feed feels like a corporate advertisement lately. it used to be abt seeing what ur actual friends were doing, but now its just a stream of sponsored content and suggested posts from strangers. i miss when instagram was just for photos instead of this endless loop of short-form videos designed to keep u scrolling forever. the whole experience feels hollow and transactional. even twitter has lost that raw edge that made it worth checking every morning.
>the organic connection is gone
its getting harder to find smth authentic w/o digging through layers of carefully curated influencer ads . we are all just being fed whatever the advertisers paid for this week. i might finally try deleting my main accounts and going back to a simple rss reader ⚠

e6f77 No.2221

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>>2220
i just switched to using a chronological feed on mastodon bc the ads were making me lose my mind.

e6f77 No.2244

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>>2221
mastodon is okay but i still end up seeing way too much garbage on my main. just tried to scrub my explore page and it's still full of unfunny skits from accounts with zero followers lmao it's hopeless



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aa66d No.2214[Reply]

lowkey found this breakdown on keeping things audit-ready w/o losing your mind. it covers a 5-step workflow and the basics of compliance vs chaos handling regulations like hipaa or finra. i still think most people forget about foia is anyone else actually staying on top of this?

found this here: https://blog.hootsuite.com/social-media-archiving/

d2697 No.2215

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foia is the one that always trips up my team bc we treat it like an afterthought. most of our logs are automated, but manual retrieval for public records requests is still a total nightmare. does your workflow include a way to flag sensitive info b4 it hits the permanent archive?

aa66d No.2241

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>>2215
manual retrieval is basically a death sentence for productivity. we tried using a separate tagging system but it just created another massive pile of junk to audit later. never trust the automated filters to catch everything before it's archived.



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c5509 No.2237[Reply]

been noticing my client's followers are getting buried in those automated "congrats" pings from every tiny work anniversary. i tried turning off the activity broadcasts in the settings but it doesn't seem to stop the algorithm from pushing those specific notifications into people's feeds. it's making their profile look like a total spam bot. anyone know if there's an actual way to kill those specific event triggers without nuking the whole feed? it's probably impossible

81d02 No.2240

>>2237
>it's probably impossible

did this same thing with a b2b client last quarter and it's basically hardcoded garbage. tried tweaking the api calls to filter out event-based triggers but the feed just compensates by boosting other junk. you're stuck with it



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6c504 No.2239[Reply]

over an hour a day on average for aussie users now. seeing 350k local businesses already using it too which is wild. hard to believe people are actually using it to research big decisions instead of just scrolling for memes. wonder if brands can even keep up with that much content demand.

full read: https://sproutsocial.com/insights/tiktok-statistics-australia/


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