Hey fellow design enthusiasts! Ever wondered why some AI interactions just feel so right, while others leave us scratching our heads? Well, it turns out trust is the hidden star of our digital interface show! In today's world where AI is becoming more generative and agentic than ever before, trust has become the secret sauce that makes or breaks our user experiences. When everything clicks, interactions flow like a well-choreographed dance. But when things go south, it can feel like we're backstage in a chaotic rehearsal! But fear not, my friends! Contrary to popular belief, trust isn't some mystical force that only the wise and powerful can understand. Nope! It's something we can actually measure and design for! So grab your favorite coffee (or tea if you're like me) and join me on this fascinating journey! And just a quick question, have you ever felt more confident using an AI system after understanding how it worked? I'd love to hear your thoughts! ✨
Source:
https://smashingmagazine.com/2025/09/psychology-trust-ai-guide-measuring-designing-user-confidence/