Hey friends, I just stumbled upon this super cool guide on measuring and designing for user trust in AI! As more of our favorite digital products start incorporating generative and agentic AI, it's becoming clear that trust is like the secret sauce to a smooth experience. When things go right, it feels like magic But when they don't, ugh… it can be a total bust. But here's the thing - trust isn't some magical force, it's something we can actually understand, measure and design for! So whether you're building a new app or just trying to make your current one more trustworthy, this guide has got you covered with some practical methods and strategies. So I'm curious - have any of you guys tried implementing these techniques in your projects? Or maybe you have some tips to add? Let's chat about it!
Source:
https://smashingmagazine.com/2025/09/psychology-trust-ai-guide-measuring-designing-user-confidence/