50fd9 No.1728
designing for chat isn't just about the flow in figma, it is about preventing a complete failure in
user trust when the tone misses the mark. a recent study across germany, south africa, usa, and india shows that ignoring local context can wreck your retention metrics
by making the bot feel fundamentally alien . does anyone else prioritize
localization research before even starting the low-fi wireframes?
more here:
https://uxdesign.cc/how-difficult-could-it-be-to-design-a-chatbot-5967e39563cc?source=rss----138adf9c44c---4