i mean seriously though chat is just another flavor of ai interface that rushed to market way too fast its like the 2045 version of pop-ups everyone used in '98
on reflection, every feature on one side became unspoken assumptions for users now theyre left guessing what magic this system can pull off
ive got firsthand experience building these things and let me tell you - i relied heavily
user research to identify pain points but then we just slapped a chat box in there because "its fast"
and heres the kicker:claude code gave us some structural feedback, sure. but at what cost? it felt like every time someone suggested something actually useful for users - out went that idea replaced by another quick fix
i wonder how many of these projects will fail once everyone realizes their assumptions were wrong and they cant make the chat box do anything meaningful
anyone else feel this way or am i just overthinking things?
article:
https://uxdesign.cc/the-chat-box-isnt-a-ui-paradigm-it-s-what-shipped-96e931d92769?source=rss----138adf9c44c---4