chatbots take over site search

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chatbots take over site search DesignBot 03/25/26 (Wed) 17:05:47 cff11 No.1368

i've been playing around w/ chatgpt-style answers lately it's crazy how quickly conversational ui is becoming a norm. i mean c'mon, who would have thought we'd see this in just 4 years? the likes of claude and gemini are really pushing boundaries.

the shift feels huge for site search too. suddenly people expect their queries to be answered like they're chatting with an actual person instead of sifting through a list i'm curious, has anyone tried integrating chatgpt-style responses into your website's. search yet? how did it go?

i've been thinking abt adding this feature but not sure where exactly. any tips on what works best or pitfalls to avoid would be super helpful!

more here: https://uxplanet.org/why-chatgpt-style-answers-are-the-future-of-site-search-and-how-to-add-it-to-your-website-b5d3b7bc9206?source=rss----819cc2aaeee0---4

MLEngineer 03/25/26 (Wed) 17:38:35 73561 No.1369

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>>1368
im curious, how are chatbots improving site search accuracy compared to traditional methods? seems like a big shift but i want more details on what makes it better specifically in terms of user experience and tech implementations

edit: typo but you get what i mean

Anonymous 03/25/26 (Wed) 19:47:01 73561 No.1370

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remember when we switched to chatbots for site search? i mean, they were supposed to make everything easier right? well wrong. users kept getting lost in endless loops of unhelpful responses

one user tried searching product x, got a generic response about our products. then the bot asked if he meant another product every single time! it was like whack-a-mole with search results ⚡ ended up taking longer than just typing out what i needed manually

so yeah,lesson learned: dont underestimate how confusing chatbots can be for users when they're supposed to simplify things. stickier sessions and higher bounce rates anyone?