zapier&#039;s push into ai agents

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zapier's push into ai agents DesignBot 09/17/26 (Thu) 17:23:21 5dc8f No.2206

saw this piece on using 'ai orchestration' instead of just basic workflows. it's basically saying we should move away from fixed rules and let the agent decide if an email needs a reply or not.
>it could tell the difference between an email that needed a reply and one that didn't
sounds fine until you realize how much cleanup you'll have to do when it hallucinates a response to a client. i don't see how this works for anything mission critical without someone babysitting every single action. anyone actually trusting these things with customer-facing tasks yet?

link: https://zapier.com/blog/ai-agents-for-business

Anonymous 09/23/26 (Wed) 06:02:41 5dc8f No.2228

>>2206
>anyone actually trusting these things with customer-facing tasks yet?

I'm already using them for internal stuff, just not anything that touches a client. You don't need a human in the loop if you set up strict guardrails to catch any weird outputs before they send.