i found this neat article where an it pro was spazzing out over 4k alerts daily - most junk but cant afford to miss that one crucial alert. so their team spends half its day sifting through logs instead of focusing on improving tech efficiency.
for me,pros are clear: faster issue detection and resolution mean less downtime for users - and happier customers!
but what about the cons? how do i ensure itops doesnt get buried in false positives while still staying ahead?
anyone got tips or experiences to share here!
link:
https://zapier.com/blog/aiops-benefits