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/sm/ - Social Media

Platform strategies, engagement & social analytics
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File: 1784891492886.jpg (181.05 KB, 1024x1024, img_1784891484898_qiq5a7ym.jpg)ImgOps Exif Google Yandex

09eda No.2009

lowkey treating comments like customer service tickets is dead, now they're basically just the front desk of your whole brand. it's where people decide if they like you or not so are you actually engaging or just ignoring everyone?

https://sproutsocial.com/insights/social-media-comments/

6ebf2 No.2010

File: 1784892953702.jpg (136.76 KB, 1024x1024, img_1784892940190_p8hwa5fu.jpg)ImgOps Exif Google Yandex

treating every single comment like a brand opportunity is a one-way ticket to looking desperate and unhinged


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