i was digging thru some old social posts the other day when i stumbled upon a super helpful post that broke down what exactly 'monitoring' means. turns out its not as straightforward (or boring) as you might think! instead of being limited to keyword searches,
it's all about gaining deep insights into your brand and its audience .
so here are the key takeaways:
- track
brand mentions- see who is talking & where theyre saying it
\- gauge overall
sentiment ? or do y'all prefer old-school methods like manually googling yourself every week! let me know in the comments below!
https://blog.hootsuite.com/social-media-monitoring/