the recent breakdown of behavior analytics tools suggests that hotjar often fails when teams require deeper functionality. specifically, the author identifies the lack of integrated A/B testing as a primary reason for migration. they also note that cost becomes problematic at scale once you add modules like feedback collection. crazy egg is highlighted as a strong option because it combines heatmaps with personalization and testing in one loop. however, i am skeptical about the claim that consolidating everything into one platform is always superior. managing multiple specialized tools often allows for much more precise data granularity than an all-in-one suite. sometimes a single script from a heavy tool like crazy egg might introduce just as much
site latency issues as hotjar does. it is difficult to balance feature depth with the need for a lightweight footprint. are you prioritizing feature consolidation or site performance when selecting your stack?
https://www.crazyegg.com/blog/hotjar-alternatives/