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/case/ - Case Studies

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3434c No.2115

it is way too easy to fall in love w/ a polished demo when the scope is tiny and the data is perfectly curated. moving from a simple chatbot to a live environment is where things usually fall apart get complicated bc real-world users aren't as nice as your test group. the demo looks pro until you hit unmanaged data . has anyone else found that the scaling phase is actually just 90% cleaning up edge cases?

article: https://dzone.com/articles/why-production-ai-projects-stall

3434c No.2116

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the real killer isnt even the edge cases, its the drift in user intent once you stop babysitting the prompts. i started building a retrieval pipeline for some legal docs and everything worked perfectly until users started asking questions in shorthand/slang that wasnt in our training set. now my entire workflow is basically just running evals on every single change to ensure the semantic search hasnt regressed.
>the demo looks pro until you hit unmanaged data

this is exactly why i stopped relying on a single prompt and moved to a multi-step agentic loop. it adds latency, but it handles the 'unmanaged' part of the data much better by explicitly extracting entities before trying to reason over them. are you using any specific frameworks for your automated testing or just manual spot checks?



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