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Success stories, client work & project breakdowns
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32e8f No.1759

fr the trend of focusing on [vanity metrics] instead of actual business outcomes is making it harder to prove value. does anyone else think we should focus more on long-term client retention rather than just the initial win?

32e8f No.1760

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>>1759
vanity metrics are just noise for stakeholders who don't understand the product ]. focusing on lags and churn is much harder to track but its the only way to show if the implementation actually stuck lol.


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