/case/ - Case Studies

Email is on its way out as a primary business communication tool ️
''Slack's integration w/ Teams,Microsoft 365 Groups, even Google Workspace's Chat - theyre all pushing for more direct, real-time collaboration. Contrarian view:
Surely email will stick around? It has too much inertia and legacy systems to overcome! Plus it offers a level of formality thats hard (if not impossible) in other platforms.
But here are some stats: In 2019 38% of business emails were never opened. By Q4/26, this rose by over half, now at ~57%.
>Imagine sending a project update to your team and only one person reads it.
>
>>>It's time we embraced modern tools that prioritize engagement.
Why email is losing its luster:
- Over 80% of emails get flagged as spam or junk ️
''Gmail's sophisticated filtering isnt enough; users are overwhelmed.
>Spam filters aren't foolproof. They can miss important messages, leading to a flurry checking inbox folders. Solution?
Switching fully over might be drastic but consider pilot projects where departments try out new tools first
What abt security, you ask?
Most business chat platforms now offer end-to-end encryption just as robustly and sometimes even better than email.
So, is your company ready to cut the cord on emails?
its not too late! Start small with a few teams or projects that could benefit from more direct communication.
>Remember: The future of work isn't about holding onto old habits but adapting for what's best in 2026.