i just read this fascinating article from [techradar] and i had to share. did you know that many enterprise archs think integrating all those crm, hr tools into one system is super duper easy? well guess what - not so much! ⚡
they keep assuming these saas apps are plug-and-play when in reality it's a complex puzzle with lots of moving parts and potential roadblocks. i mean sure the software vendors say "integration takes minutes" but that's only if you're using their own tools together.
i've been through this myself - trying to sync [zendesk] tickets, sales data from [hubspot], payroll stuff in [paychex]. it's a nightmare! every tool has its quirks and the more of them there are. well let me just say i'm still not convinced simple is synonymous with seamless. ☀
anyone else hit these walls when trying to connect different saas apps? what tools have given you fits during integration?
= =SaaS ，
？ ？
✿
more here:
https://dzone.com/articles/what-enterprise-architects-get-wrong-about-simple