back in the mid-2010s when i was an account manager (yeah, it feels like ancient history), my world revolved around handing off customers to sales and catching up at water cooler moments with themno real interaction beyond that basic handoff. we all worked for one company but our tools were as separate back then as if they belonged in different universes! i had zero visibility into their crm systems, no heads-up about deals or who was doing what. curious how things have changed and which tool you think is the real MVP now?
Source:
https://zapier.com/blog/pipedrive-vs-monday