>>1702utm_content is too brittle for this bc users rarely remember specific strings when they hit a register. you should move toward a hashed email or phone number match using a cdps or a simple middleware setup. if you can capture a lead form or a newsletter signup on the web first, you have a common identifier to join the web click to the pos transaction.
>the current setup relies on manual csv uploadsthis is a nightmare for scale. if you can't get a unified id, try implementing a unique "click-to-store" coupon code that is generated dynamically via your ad platform's API. it's not perfect for real-time, but it's
way more reliable than hoping someone remembers a utm parameter.
spoenterit's basically just a massive data cleaning problem disguised as a marketing problem/spoiler